Email Links

Change of Address

To ensure the receipt of important documents, please contact your district office to complete a new CVT enrollment form with your new address and phone number (if applicable). The district office will then forward the changes to the CVT office.

In addition to informing the district you may send your changes in writing to our office by mail, fax, or email to changeofaddress@cvtrust.org. Include your name, ID number, new address and phone (if applicable) and signature of the subscriber.

Member Services

Each district has a dedicated member services representative available to assist participating members. Representatives are available to answer calls regarding enrollment, COBRA, benefits, eligibility and assist with resolution of claims issues. They act as a liaison and provide telephone assistance to subscribers (participants), districts, providers and process all group and individual changes.

When contacting your member services representative we will need your name, ID number, address, school district and daytime phone number to help you.

To order new ID cards please e-mail or call: Doris D'Annibale, Sylvia Sanchez, or Michelle Bugg.

For general comments or questions please contact MemberServices@CVTrust.org or call 800.288.9870.

Member Services and Operations

Kymberly Gilpin
Operations Manager
kymberlyg@cvtrust.org
Extension: x111

Ashley Ochoa
Member Services
ashleya@cvtrust.org
Extension: x122

Lois Casey
Receptionist
loisc@cvtrust.org
Extension: x100

Charo Cruz
Member Services
charoc@cvtrust.org
Extension: x114

Cherie Haynes
Member Services
cherieh@cvtrust.org
Extension: x108

Denise Boranian
Member Services
deniseb@cvtrust.org
Extension: x110

Sara Gonzalez
Member Services
sarag@cvtrust.org
Extension: x112

Isabel Parks
Member Services
isabelp@cvtrust.org
Extension: x118

Kelly Lynch
Member Services
kellyl@cvtrust.org
Extension: x115

Rene'e Badillo
Member Services
reneeb@cvtrust.org
Extension: x120

Amber Duncan
Member Services
amberd@cvtrust.org
Extension: 113

Sylvia Sanchez
Member Services
sylvias@cvtrust.org
Extension: x142

Michelle Bugg
Member Services
michelleb@cvtrust.org
Extension: x117

Business Development and Account Services

If you're a management or labor representative of a district, and are looking for information about CVT and our products or services, please contact one of our representatives listed below. Extensions are accessible through 559.437.2960 and 800.288.9870.