Email Links

Change of Address

To ensure the receipt of important documents, please contact your district office to complete a new CVT enrollment form with your new address and phone number (if applicable). The district office will then forward the changes to the CVT office.

In addition to informing the district you may send your changes in writing to our office by mail, fax, or email to changeofaddress@cvtrust.org. Include your name, ID number, new address and phone (if applicable) and signature of the subscriber.

Member Services

Each district has a dedicated member services representative available to assist participating members. Representatives are available to answer calls regarding enrollment, COBRA, benefits, eligibility and assist with resolution of claims issues. They act as a liaison and provide telephone assistance to subscribers (participants), districts, providers and process all group and individual changes.

When contacting your member services representative we will need your name, ID number, address, school district and daytime phone number to help you.

To order new ID cards please e-mail or call: Sylvia Sanchez.

For general comments or questions please contact MemberServices@CVTrust.org or call 800.288.9870.

If you're a management or labor representative of a district, and are looking for information about CVT and our products or services, please contact one of our representatives listed below. Extensions are accessible through 559.437.2960 and 800.288.9870.

Member Services and Operations
Kymberly Gilpin Operations Manager kymberlyg@cvtrust.org Extension: x111	Cherie Haynes Member Services Supervisor cherieh@cvtrust.org Extension: x108
Isabel Parks Member Services Supervisor isabelp@cvtrust.org Extension: x118	Ashley Ochoa Member Services II ashleya@cvtrust.org Extension: x122
Charo Cruz Member Services II charoc@cvtrust.org Extension: x114	Denise Boranian Member Services II deniseb@cvtrust.org Extension: x110
	Michelle Bugg Member Services II michelleb@cvtrust.org Extension: x117
Rene'e Badillo Member Services II reneeb@cvtrust.org Extension: x120	Sylvia Sanchez Member Services I sylvias@cvtrust.org Extension: x142
Business Development and Account Services If you're a management or labor representative of a district, and are looking for information about CVT and our products or services, please contact one of our representatives listed below. Extensions are accessible through 559.437.2960 and 800.288.9870.
Tierney O'Brien Director of Business Development and Account Management tierneyo@cvtrust.org Extension: x150	Anthony Pulliam Business Development Representative anthonyp@cvtrust.org
Elizabeth Perez Account Manager elizabethp@cvtrust.org Extension: x101	Pam Oliveto Account Manager pamo@cvtrust.org Extension: x139
Rosa Soria Account Manager rosas@cvtrust.org Extension: x141	Tova Miracle Account Manager tovam@cvtrust.org Extension: x140
Cannick Thao Business Development and Account Services Assistant cannickt@cvtrust.org Extension: x105	Trudi Robertson Business Development and Account Services Assistant trudir@cvtrust.org Extension: x161
Financial Services
Robert Powers Director of Financial Services robertp@cvtrust.org Extension: x102	Rayna Fry Controller raynaf@cvtrust.org Extension: x191
Sarah Howard sarahh@cvtrust.org Extension: x116	Dorothy Hall dorothyh@cvtrust.org Extension: x124
Marketing Communications
Ron Ballecer Marketing Communications Manager ronb@cvtrust.org Extension: x160
Fit For Life Wellness Program
Robin Wood Health Program Manager robinw@cvtrust.org Extension: x184
I.T. Services
Brook Paulsen IT Manager brookp@cvtrust.org Extension: x103	Jon Delinger Network Analyst jond@cvtrust.org Extension: x127
Chad Woskoski Senior Programmer Analyst chadw@cvtrust.org Extension: x136	Brett Forath Programmer Analyst brettf@cvtrust.org Extension: x123
Nick King Programmer Analyst nickk@cvtrust.org Extension: x119	Rachael Miller Programmer Analyst rachaelm@cvtrust.org Extension: x186
James Mason Helpdesk Analyst jamesm@cvtrust.org Extension: x125
Strategic Initiatives
Jeff Cornelius Director Strategic Initiatives jeffc@cvtrust.org Extension: x109	Nolan Clinard Business Analyst nolanc@cvtrust.org Extension: x151
Lindsey Cude Underwriting/Business Analyst lindseyc@cvtrust.org Extension: x109
Administration Administration can be reached by email at administration@cvtrust.org or by calling either 559-437-2960 or 800-288-9870, and then entering the appropriate extension.
Valerie Cornuelle Executive Director Extension: x107	Gianna Ochoa Executive Assistant Extension: x106