New Members


Joining a new group healthcare plan can be a challenge. New identification cards, new forms, new contacts. And being a member of CVT brings you many different partners who are leading carriers in the healthcare industry. As a result, you may see many different products and provider names associated with your benefits, but it’s important to note they are your partners through CVT. It can be confusing and sometimes overwhelming. At CVT we understand that, so we have a whole team of very skilled staff members who are here to help you with any and all questions you might have. Just contact:

CVT’s Member Services at 800-288-9870 or email at

You may also find additional information specific to your district or chapter on our website. The information below is designed to provide you with an overview of the resources and services available to all new members. Click here for recent district/ chapter enrollments.

Welcome to California's Valued Trust

What are you looking for? Click one of the topics below to get more information.

1. Getting Started - Enrolling

If you have not already done so, you should complete a new CVT enrollment form provided by your district/chapter or enroll via, our online enrollment portal. If your district has chosen to support the use of MyCVT, you can save a lot of time and make it convenient for yourself by enrolling in MyCVT. You can have on-demand information about eligibility, benefit enrollment, and document sharing through a single online service between you, your district and CVT. The website is password-protected, secure and confidential! To enroll click on the link below:

Get Started Now See Our Video on How To Create A MyCVT Account

2. Selecting a Plan

Your district/chapter has already selected several plan options that you can choose from. See your district benefits representative to determine which plans are available to you or if you are enrolled in MyCVT you can view your plan options there.

CVT provides several decision-making tools and resources to assist districts, chapters and members to better understand their medical benefits and make informed decisions. You can get more information about your specific plans by clicking on the links below.

Plan Document or Evidence of Coverage (EOC) – EOCs are documents that explain the benefits, coverage and out-of-pocket costs of the different medical, prescription, and dental plans available through CVT. These documents pertain to the plans available to both active and retired employees as well as COBRA. Click on this link:

Plan Document or Evidence of Coverage

Summary of Benefits and Coverage (SBC) – The Patient Protection and Affordable Care Act requires by law that all new enrollees in a healthcare plan must have access to an outline of their plan’s coverage and benefits called a Summary of Benefits and Coverage (SBC). SBCs summarize essential healthcare information in a standard format to help you choose a health plan. CVT has made access to this information easy for you through the following links to our various plans. Click on this link:

Summary of Benefits and Coverage

Medical and Pharmacy Benefit Calculator - Which medical plan is right for you? – Good question. There are a number of factors to consider including what your co-pay and your annual deductible are, how many times a year you visit a provider and the prescriptions you and your eligible dependents have. To assist you, we have developed a Medical and Pharmacy Benefit Calculator. To use the calculator, click on the link below:

Medical and Pharmacy Benefit Calculator

Other resources that might help you select your plan are the following brochures: Medical Plan Choices and How to Choose a Plan and a short video, Understanding your Healthcare Benefits: How to choose a plan. These can be found by clicking on the link below:

Healthcare Literacy

3. Forms

From time to time you may need a claim form or change your address. We have assembled all the forms in one convenient location, click on the link below:


4. Useful Links

There are times when you might have to call one of our provider/partners such as Anthem Blue Cross, Kaiser Permanente or Blue Shield of California. We have put together a complete list of phone numbers. To view the list, click on the link below:

Useful Links

5. Helpful Resources

In addition to forms, brochures and videos about your Medical and Pharmacy benefits, you will find other resources that may be of interest or help, these include:

Webinars- Healthcare Reform, Understanding your PPO plan and Pharmacy benefits are available. Click on the link:


Newsletters –CVT publishes a quarterly newsletter for members which will keep you completely up to date on plan changes, our added value programs, CVT news of interest, incentive programs and more. The newsletter is called The Trustline and it will be mailed to your home. Recent issues are available at:


Heath Insurance Glossary? – Not sure what a term means. Click on the link below. You will find a comprehensive list of terms and their definitions.

Heath Insurance Glossary (PDF)

Active Employee Eligibility Policy – This document is an overview of the eligibility policy for employees, dependents of full time employees and part-time employees. It describes who is qualified for coverage.

Active Employee Eligibility Policy (PDF)

PPO Identification Card – Need help understanding your member ID card. Click on the link below that pertains to your provider: Anthem Blue Cross or Blue Shield of California for a useful sheet that will help you.

6. Added Value Services

CVT offers a number of free or low-cost programs to eligible members. Here are just a few of the many programs may be available to youdepending on your coverage.

Beacon Health Options Employee Assistance Program (EAP) - EAP is provided at no cost to all CVT subscribers with medical coverage. Employees and their family members can receive free, confidential assistance to help with personal and professional goals, manage daily stresses and develop fulfilling relationships. Benefits include counseling, legal and financial services. For more click on the link below:

Employee Assistance Program

ConsumerMedical® - As active and non-Medicare retirees, you and your eligible dependents have access to ConsumerMedical® for free, confidential, ono-on-one support for any medical condition.  They provide information to help you better understand your diagnosis and treatment options.  They offer recommendations for the best local, in-network doctors and hospitals and can help you get a second opinion when you need one.  For more information click on the link below:

ConsumerMedical Program

Fit for Life Wellbeing Program - This is a CVT initiative designed to provide all of our members with healthy lifestyle opportunities. CVT, in partnership with our vendors, provide health and wellness services including district-wide, on-site biometric health screenings, flu shot clinics and seminars on various topics. For information click on the link below:

Fit for Life Wellness Program

MDLIVE® - As a PPO plan member, you can use MDLIVE® for around-the clock on-demand access to a national network of board certified doctors (including pediatricians and dermatologists) who can diagnose, recommend treatment, and prescribe medication (if appropriate) for non-emergency medical conditions by secure video or phone. MDLIVE can also provide virtual behavioral health services with access to counselors and psychiatrists by appointment via secure video.  For more details and information about consult fees click on the link below:


Teladoc For Blue Shield HMO Members – For Blue Shield HMO Members Teladoc is a simple way to access qualified doctors anytime, anywhere and get the care you need when you can’t see your regular physician. It is a convenient and affordable option for quality care for only $5. For more information click on the link below:

Teladoc For Blue Shield HMO Members

7. Other Resources and Information

The programs and links above are just a few of the many resources CVT provides its members. We encourage you to search this website for more information about medical plans, dental and vision programs, life insurance and even Health Savings Accounts. You can see our administrative team and the history of CVT.

Just remember if you need help, don’t hesitate to call CVT Member Services at 800-288-9870. We are available Monday-Friday. 8:00 pm – 5:00 pm. If you call at other times, you can leave a message. Please leave your name, phone number, school district name and the best time to call you back. Your member services representative will call you back the next business day.